Social language in the hotel

The hotel is the combination of public places and private spaces. It not only provides a place for the public to rest, but also protects privacy. The behavior in this place is all on your own. In the world language, staying in a hotel is a test of a person’s accomplishment.

Some people will bring their own good habits to public places to purify the human environment and soul; others will bring their own bad habits to public places, polluting the environment and soul. An example is staying in a hotel.

Low-key and thoughtful travel
No matter which country the hotel is in, although it may be completely private property in terms of property rights, it can be regarded as a public place because of its business nature. The better the hotel, the more complete the equipment and the better the service, but this does not mean that you can do whatever you want, just as eating a high-end buffet does not mean that you can waste it at will, despite the money you spend.

Why do hotels in many developing countries (including some countries in Southeast Asia) prefer to receive Western tourists? Because under the premise of the same charge, its service staff can spend less time cleaning the room, because there is not so much rubbish and not so messy in the room after the guest leaves, because most Westerners can look at others, not just from the perspective of others. Consider the problem from your own perspective, and don’t cause trouble to others, regardless of whether the other party is a noble or a waiter.

Some Chinese people have obvious level and class consciousness, and they show respect and respect to people who seem to be “nobles”, but they will think “Isn’t he doing this” in their hearts when treating service staff. Therefore, our Chinese people do not perform well when they travel abroad and stay in hotels. As expected, sometimes it is eye-catching. Especially in the details of toilet flushing, towel usage, slippers placement and room cleanliness.

Westerners develop neat habits under the education of their parents since they were young, and they will keep them wherever they go when they grow up. For example, when a French visitor visits a friend’s house, he wipes the wash basin clean after using the bathroom. The man lifts the toilet seat and releases his hands to avoid leaving marks on it. In case they accidentally get their urine on the floor, They would all squat down and wipe clean with toilet paper.

In fact, many western men develop the habit of sitting and nipping in order to maintain hygiene. Therefore, the next person will always see a clean wash basin and toilet when he goes to the toilet. After that, whether they arrive at the hotel or during the flight, they will do this, which is why the toilets on domestic flights in Western countries are much cleaner than those on international flights. In our country, on the contrary, the toilets on domestic flights are often dirty than on international flights. Some people are messed up with the wash basin after going to the toilet once, and some people leave without flushing the water. This is certainly not the case in their own homes.

Of course, the hotel bathroom is much better. It has been thoroughly cleaned before moving in. The better the hotel, the cleaner it is, and there are even no dead spots. And the better the hotel towels, the more long and thick pajamas, large towels wrapped around the body after bathing, small face towels, hand towels, and floor towels on the edge of the bathtub. It is often multiplied by 2, because it is prepared for 2 people, so there are nearly 10 cotton towels in a good hotel room, or more.

Consider consumption with towels
As a hotel guest, you have the right to use all these towels and ask the waiter to replace them with a new set the next day, but you can also use only part of them and not change them for a few days. Of course I know that it is comfortable to put on thick cotton pajamas. Of course I know that it feels good to wipe it off with a towel immediately after swimming, but I can also go to the shower and take a bath directly after I get out of the water. Avoid using large towels and pajamas. I only use the size of a handkerchief. The towel used to wipe the body can achieve the same effect. The other towels basically do not move. The waiter only needs to change the smallest towel when checking out. Similarly, when I go to the barbershop to cut my hair and wash my hair, it is always cold water at first, but hot water after a while-watching the tap water run away in vain, I will tell the master that I don’t need to wait for hot water, but cold water is fine to wash my hair. After that, I didn’t use a hair dryer or even a wooden comb. I just smoothed my hair with my hands and went straight out. Even in the winter, I don’t wear a hat, and I don’t feel much about it, as long as I get used to it.

Of course, I will not accuse those guests who go directly to the swimming pool in their pajamas. They are used to lying on a large towel-covered lounge chair and playing with their mobile phones. They will have to wipe it off with a towel for two laps in the swimming pool. Some guests swim in sections, and come up to wipe each time with a new towel, which is still the kind of towel that is tall, wide and thick for one person. Looking at this kind of person, I would think: What would happen to him if he was swimming on the beach on vacation? If he brought his family back, would he bring a box of towels as a spare?

The waiter by the swimming pool would not bluntly criticize the behavior of these people when changing the wet towels on the lounge chairs, but they would praise me for adhering to the environmental protection philosophy, and they would specially send a fruit to express my gratitude, and some secretly complained to me about the previous The customer actually used 3 large towels. Everyone has a heart of enjoyment, and the desire for luxury is tempting you from time to time. I also know that being on a recliner is a kind of relaxation. I also know that using a large towel to wipe the body dry quickly. If you want to spend extravagantly or even waste it, you don’t need anything. Excuses.

In Western countries, if you accept the service, you must remember to pay a tip, ranging from 1-5 US dollars, depending on the class of the hotel and your own worth, but you must pay, not just say “thank you”.

It should be pointed out that when the wind of exaggeration hits some countries in Asia and the Middle East, Western countries have strengthened their awareness of frugality and environmental protection. If you observe carefully, you will find that in the past ten years, in some global hotel chains, managers will put a beautiful card in the room to remind guests who have just checked in to put the used towels in a fixed position for collection. Don’t change the used ones.

Stay in a hotel and think about environmental protection
Thanks to the efforts of the Green Party and environmentalists, excessive consumption in Western countries has been suppressed. Some countries have begun to implement plastic restrictions, and some countries have restricted the production of disposable daily necessities, including hotel slippers. This is also the most wasteful place for Chinese people. Even change the hotel and throw slippers once during a business trip. If they are more careful and environmentally friendly, they will find that these slippers can last a long time, especially those thick slippers provided by good hotels.

As for the slippers of poor quality, I would not even open the bag, I would rather not use it. Of course, I will reserve a set of slippers for a long time. The disposable slippers I brought back from a hotel in Macau have been used for 8 years and have not worn out. Of course, they are only used when staying in a hotel. I travel many times a year on business and vacation. Dozens of days or even hundreds of days. In the meantime, there are times when I forget to bring slippers, so I will take the used slippers home and continue to use them, because I will be thrown away as disposable items if I stay in the hotel, and I will lose resources in vain.

In fact, not only slippers, but the hotel also has dental appliances, shower caps and razors that are disposable. They can be thrown away after one use, or they can be used repeatedly for several weeks or even longer. What choice would you make?

In my own long-term habit, the first thing after entering a hotel room is often to put up a “Do Not Disturb” sign. It is not that I don’t want others to enter my room, but I don’t want to change the sheets or be made. For me, it is completely unnecessary to change the sheets after staying in a hotel for a few days, especially the prescribed action of coming in and making the bed at night! The bed is for sleeping, as long as you are comfortable, and you have your own private space.

I put up the “free-of-war card” like this, and I don’t need to tip. It’s good for others and myself, which is a win-win situation. More importantly, I am environmentally friendly and produce very little garbage, so I don’t have to clean up every day; so is the sheets. I don’t believe anyone can clean them every 3 days. Washing and bleaching the sheets and pillowcases in a guest room will fill the drum of the whole family washing machine, plus all the towels, pajamas, and foot towels. Think about it, how much water, electricity and other resources will be consumed? !

Every time the cleaning staff and I confess that I don’t need to clean my room for two or three days, they smile and express gratitude, because they earn the same wages but do a lot less work. They feel comfortable. This is both at home and abroad. The same one. I saw that they all agreed with my environmental protection philosophy from the bottom of their hearts. Some cleaning staff even sent me a few more bottles of mineral water. Sincerely, it would be nice if the other guests were the same as me.

The hotel is the combination of public places and private spaces. It not only provides a place for the public to rest, but also protects privacy. The behavior in this place is all on your own. In the world language, staying in a hotel is a test of one’s self-cultivation; According to our people’s habit, it is a test of a person’s consciousness. When it comes to hotels, it is inevitable to talk about tipping. Originally, tipping was a reward for giving service to others, but later it was also an expression of praise and even gratitude. For example, for a waiter who helps with luggage, ordinary people give 1-2 dollars is not a small amount, and wealthy people give 5 dollars is not too much. As for the tour guide, it may be more than this number, so it is very necessary to keep some cash on your body when traveling abroad.

Always have change on your body
When the economy develops to a certain stage, the original luxury tourism will become a big consumer market. Facing the situation where domestic attractions are overwhelmed by tourists, stations and airports are overcrowded, and highways have become parking lots during the holidays, more and more people have turned their attention to foreign countries and chose to travel abroad, so there is a problem of foreign currency exchange. , There is a problem of tipping that is not a problem at home but a problem abroad. Banks only give large-value banknotes in US dollars or euros when performing foreign currency exchanges, and do not give shreds such as small-value banknotes and coins. This is true for larger banks, whether they are east or west. They can’t afford the labor costs and don’t have to spend so much time to exchange small money with you—you can’t buy foreign currency before you go abroad, and they don’t collect it when you want to sell foreign currency after returning home. Therefore, you have to collect and keep the broken money yourself. Try to spend as much as possible before returning home.

So the problem came. After going abroad, people find that some souvenir shops in the West are unwilling to accept large-value banknotes, because there is no consumer habit of using large-value cash, and people use less, so the ability to distinguish between true and false banknotes is poor. Westerners are not like shops in China. Counterfeit currency identification tools everywhere. Tourists with children can eat an ice cream or buy a balloon toy on the street, all of which require change.

Of course, you can say that these are dispensable consumption, and you can’t buy them if you don’t have change. So, suddenly want to use public toilets on the streets of Paris? Parking on the street and need to stuff coins into the roadside meter? How about taking a bus that extends in all directions? There are so many. You should pay a tip when you are pulled by a doorman in a high-end hotel. As for sending your luggage to the room, you should pay a tip even more. If you can stay in a hotel without paying a tip, you will be stumped if you don’t have a coin on the street, and you can’t leave the toilet. If you don’t have a coin to pay for the parking fee, you can’t leave. At this time, it can be said that a dollar stumps the hero.

Chinese people often forget to pay tips, because there are too many opportunities to be served in the country without tipping. For example, it is a common phenomenon in domestic hotels to send luggage to the room. High-end hotel concierges will help, and everyone is busy tidying themselves after they are delivered to the room. Luggage and neglect the doorman’s service. If you accept this service in Western countries, you must remember to pay a tip, ranging from 1-5 US dollars, depending on the class of the hotel and your own worth, but you must pay, not just say “thank you”. It would be more embarrassing if there is no preparation in advance and there are only large bills. There is no change, and the large bills are reluctant to give to others.

Of course, if you don’t have change or don’t want to pay a tip, it’s best to avoid this service, and politely decline it when the doorman asks if you need help with your luggage to the room. I often drag my luggage to the room by myself. Don’t want to be ostentatious. Since I have the strength to drag my luggage to the hotel, I have the strength to drag it to the room. In addition, although Western doormen are attentive but often inefficient, they are slow to do things. If they run into a group of people’s luggage and go upstairs, they will mistake the room and the names of the people, making guests wait for a long time.

Always be grateful in your heart
In the past 40 years after the reform and opening up, the market economy has gradually developed in depth, but the gratitude of the society has not increased correspondingly. While people are looking forward to the improvement of service quality, they can’t just use the phrase “this is what I should do” to comfort me. The tour guide in Bali, Indonesia, told me that Chinese people are generous when shopping, but they are very stingy in tipping service staff. Western tourists are generally interested in shopping and tend to tip generously. In addition, Western tourists are polite and quiet, so the locals like to receive Westerners. Some well-located hotels on the seaside are reluctant to receive Chinese tour groups, even if the latter gives The price is high.

Services have a price, especially services that are provided separately. It is only natural to express it. Sometimes tipping is polite, sometimes it is grateful, sometimes it is necessary. For example, asking for directions or requesting a taxi to tip the concierge or hotel concierge is considered polite, and you don’t want to give it. If the other party helps a lot, you have to take action. In this way, the beneficiary scores the above-mentioned situations in order to pay the price of matching, and while he is satisfied, he also satisfies the other party.

Generally speaking, tipping is often polite in Western Europe, such as France, but it is necessary in the United States. Whether out of courtesy or necessity, these tips can be estimated and calculated. For example, in a Paris restaurant, you only need to leave a small amount of silver for tips, that is to say, 100 euros are used to pay the bill, and the waiter uses the plate to find two or three. If you have a Euro coin, you can leave it on the plate and take it away by yourself. The French waiter will thank you and think you are generous.

But for dinner in a New York restaurant-except for fast food restaurants and cafeterias such as burgers, pizzas, and KFC, if you pay $100 and get $10 back, and leave it on the table, you will be cursed secretly, because Too stingy and don’t understand the rules. Tips for lunch in New York restaurants have risen to 20%, and dinners have reached 30% or more. In fact, we are receiving the same service. Western Europeans are not inferior to Americans, but Americans are used to this. If you don’t want to lose face, you can only do whatever you like.

Will resolve the trouble outside
But no matter what, sometimes tips are also given out of gratitude. At this time, the tip is not easy to calculate. It is purely out of the degree of assistance and gratitude.

One day in the second half of 2018, at a hotel in Sweden, in the middle of the night, Chinese tourists Huang Jia and his family were asked to rest in the hotel lobby because they arrived more than ten hours earlier. After this incident, everyone was discussing and analyzing the reasons and various solutions at the time. Because Sweden has always been a country that is kind to people, it rarely happens that there is excessive law enforcement like the American police.

Among the various solutions discussed by netizens, there is one way that has not received attention, that is, you can use tips to solve the problem when things are not intensified. Because the initial approach of the hotel service staff is still very user-friendly-dimming the lobby lights so that the Chinese tourists who have arrived more than ten hours earlier have a rest. It has been quite cooperative. At this time, it should be said that giving a tip of tens of yuan or a gift is for the waiter personally, an appreciation and reward for his private service, not for the hotel.

The amount of tipping is not worth mentioning for the hotel, but it is not a small amount for the waiter. In turn, the waiter can use the hotel’s resources, use the boss’s electricity and water bills, and the lobby to repay you, and both parties have their own way. A tip is a lubricant, and a tip is a pressure reducer. Sometimes it is magical like the oil used in a car. It can not only relieve friction between equipment, but also cool the engine system. Think about it, if there is no oil, friction increases, the temperature rises, and the front cover of the car emits smoke while walking, can you still drive this car?

In the same way, when people express friendship and you do not respond, you will be considered to be ignorant of the rules and unaware of gratitude. Once things become rigid, it is too late to be grateful, because everyone has dignity. Money can’t buy it. The previous tip is a kind of gratitude and respect for his dignity; the tip after the conflict is a challenge to his dignity, a kind of buy-in, a kind of exchange. It feels different, and the coping style is of course different.

What would be the result if the hotel staff was kindly tipped 50 euros after getting caring? Tipping is not a bribe, but a reward for the service staff’s work. At least more than 100 euros for a night in a hotel, right? 50 euros is less than half the price. Therefore, tipping is a magical catalyst at this time. It can turn tension into relaxation, helplessness into helpfulness, and impossible into possibility.

Of course, the tip should be given cleverly and naturally. Tipping is not alms, not throwing money into the hats of the tramp on the street. A few cents of money is not just a gift to the waiter, but an insult. For those well-dressed and courteous service staff, you must pay more attention to the occasion and words, tip the right tips, and speak in good faith. Tipping is a kind of friendly gift, a kind of reward for extra service, it is consensual, the amount can be large or small, in exchange for the heart-to-heart, so you must be sincere, so that the service staff will also feel at ease. The giver must have demeanor, and the taker must have dignity.

Tips for lunch in New York restaurants have risen to 20%, and dinners have reached 30% or more. Americans are accustomed to this, if they don’t want to lose face, they can only go to the countryside and do what they are.

The most concealed way to tip is to actively shake hands when the matter is finished or when the problem is over and leave, and the money that is prepared in advance or hidden in the hand is concealed to the other party through a handshake. In this way, even if there are others around the other party, you don’t want to give more, and it won’t cause embarrassment. Generally speaking, whoever gives favors will benefit. If there are too many people to give, then the single amount cannot be too small. Because this is a way of showing respect, it must be paper money, not a few coins and change. As for the size of the paper money, it depends on the help you get.

With hands clasped and eyes facing each other, the transmission of spirit and material is completed without knowing it. Think about it, if in the early morning, in a hotel where there are no guests, thank you for the preferential treatment, and sincerely pass the 50 euros through a handshake, will you still be driven away and insulted?